Consumer rights: your guide to protections and legal remedies

Consumer rights law safeguards individuals when buying goods, services, or digital products in the UK. It ensures that consumers are treated fairly, receive what they paid for, and are protected against faulty or misleading products. This area of law covers key topics such as refunds, warranties, unfair contract terms, and protection against scams. This cluster provides practical guides to help consumers understand their rights, navigate disputes, and take action when things go wrong. Whether you’re seeking a refund, filing a complaint, or understanding your rights under the Consumer Rights Act, these resources offer valuable support and advice.

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Our top posts
on consumer Rights

Faulty goods under warranty: What are your rights?
Faulty goods under warranty: What are your rights?

Published on 19/10/2024 , by Qredible - Reading time: 5 mins

No. Your contract is with the retailer, who remains responsible even if the item is under manufacturer's warranty.

Faulty goods under warranty: What are your rights?
Private parking tickets: Do you have to pay them?
Private parking tickets: Do you have to pay them?

Published on 11/09/2024 , by Qredible - Reading time: 4 mins

Unclear or inadequate signage can potentially void the entire parking contract. Courts have ruled in favour of drivers when terms were not prominently or unambiguously displayed, underlining the importance of proper communication in private parking enforcement.

Private parking tickets: Do you have to pay them?
In-App Purchases: Consumer Protection Rights in the UK
In-App Purchases: Consumer Protection Rights in the UK

Published on 27/08/2024 , by Qredible - Reading time: 4 mins

While UK law provides strong safeguards, the digital marketplace evolves rapidly. Consumers must actively engage with these protections, understanding their rights, using available tools like parental controls, and knowing when to seek redress. Ultimately, informed vigilance is key to fully benefiting from legal protections in this dynamic environment.

In-App Purchases: Consumer Protection Rights in the UK
Potential issues of hire purchase agreements
Potential issues of hire purchase agreements

Published on 13/07/2020 , by Qredible - Reading time: 4 mins

So maybe you have found your dream car, and you want to purchase it on finance. There are many different types of funding options available; it can become confusing when it comes to choosing...

Potential issues of hire purchase agreements
Black Friday: What are your rights?
Black Friday: What are your rights?

Published on 22/10/2019 , by Qredible - Reading time: 2 mins

Black Friday is one of the most significant shopping events in the UK calendar- Friday 29th November. This event has spread from the US...

Black Friday: What are your rights?

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